Garage Door FAQ — Free Quotes
Answers to common garage door questions for Free Quotes homeowners.
How quickly can you fix my sensor issues?
Our certified technicians can typically diagnose and repair garage door sensor issues within 1-2 hours of arrival. Most sensor problems are caused by misalignment, dirty lenses, or wiring issues—all of which we can resolve on the spot. For more complex electrical issues, we carry replacement sensors in our service vehicles to ensure same-day repair in most cases. With our 2-hour response guarantee, you won't be waiting long for help.
What causes sensor issues in garage doors?
Garage door sensors can malfunction due to several common causes: 1) Misalignment - The sensors need to face each other directly to work properly. 2) Dirty or blocked lenses - Dust, cobwebs, or debris can interfere with the infrared beam. 3) Wiring problems - Frayed wires, loose connections, or damage from pests can interrupt the signal. 4) Sun interference - Direct sunlight can sometimes affect sensor performance. 5) Power issues - Faulty outlets or blown fuses can prevent sensors from working. 6) Age and wear - Sensors typically last 10-15 years before needing replacement. Our technicians can quickly identify the cause and provide the appropriate solution.
Do you offer financing for new carriage-style door installations?
Yes! We understand that a new garage door is a significant investment in your home. We offer flexible financing options to make carriage-style and custom door installations affordable for every budget. Our financing programs include: 0% APR options for qualified buyers, low monthly payment plans, quick approval process (often within minutes), no prepayment penalties, and financing for both residential and commercial projects. Contact us for a free estimate, and we'll discuss financing options that work for your situation.
What is included in your garage door maintenance service?
Our comprehensive maintenance service includes a 25-point inspection covering all critical components: spring tension adjustment, roller and hinge lubrication, track alignment check, safety sensor testing, opener adjustment and testing, weather seal inspection, cable inspection for wear, hardware tightening, balance testing, and a full safety check. Regular maintenance extends the life of your garage door and helps prevent costly emergency repairs.
How long does a garage door installation take?
A standard garage door installation typically takes 3-5 hours for a single door and 5-8 hours for a double door or complex custom installations. This includes removing the old door, installing the new door and tracks, mounting the opener, programming remotes, and testing all safety features. Our installers ensure everything is properly aligned and functioning before they leave. We'll provide a more accurate time estimate after assessing your specific installation requirements during the free consultation.
What warranty do you provide on your work?
We stand behind our work with a comprehensive 5-Year Warranty on all labor and installation services. Additionally, manufacturer warranties on parts and garage doors typically range from 3 years to lifetime coverage depending on the product. Our warranty covers workmanship defects, proper installation issues, and any parts we supply. We also offer extended warranty options for complete peace of mind. If anything goes wrong that's covered under warranty, we'll fix it at no additional cost to you.
Do you service commercial garage doors?
Absolutely! We service all types of commercial garage doors including rolling steel doors, sectional doors, high-speed doors, loading dock doors, fire-rated doors, and security grilles. Our commercial services include 24/7 emergency repairs, preventive maintenance programs, new installations, and door upgrades. We understand that a malfunctioning door can impact your business operations, which is why we prioritize quick response times for commercial clients.